Remote work is great, but micromanagement is frustrating - Customer Service Representative Shentel Employee Review

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

Explore other reviews about Shentel

5.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Feels more like a small time business

Cons

unrealistic annual goals every year employed

See reviews by: Helpful|Rating|Date|All