Shentel Reviews | Glassdoor

Shentel Reviews

Updated September 13, 2017
40 reviews

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3.4
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Approve of CEO
Shentel Chairman, President, and CEO Chris French
Chris French
20 Ratings

40 Employee Reviews

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  1. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shentel full-time

    Pros

    Great atmosphere, pay, benefits, management, phones

    Cons

    Some customer complaints about phones and bills, a lot of down time


  2. "An amazing roller-coaster ride that is coming to an end."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Life lessons friends $ 401k FSA HSA flexable workshifts and college reimbursement

    Cons

    Too much favoritism and inside gossip. Negativity breeds negativity then soon then will destroy your team.

    Advice to Management

    Local commercial advertising works. Billboard's need our brand not indirect brands. Facebook Live will be your future marketing platform.

  3. "Shentel/Sprint during a merger review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Shentel part-time

    Pros

    Easy work outside of regular retail problems

    Cons

    Lack of communication between stores and upper management. Resulting in lowered morale.

    Advice to Management

    Listen to your reps. But also try to do what your reps ask.


  4. Helpful (1)

    "Associate RF Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate RF Engineer in Etters, PA
    Current Employee - Associate RF Engineer in Etters, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shentel full-time (Less than a year)

    Pros

    Great people to work with and for. They treat you like family instead of just an employee. Great benefits. A lot of room to move up. Plenty of opportunity to grow.

    Cons

    None I can think of


  5. "RF Engineer III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RF Engineer III in Edinburg, VA
    Former Employee - RF Engineer III in Edinburg, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Shentel full-time (More than a year)

    Pros

    Good selection of projects to work.

    Cons

    Management style is on whomever's whim. A lot of double speak and shifting standards, requirements.

    Advice to Management

    Consistency needed,


  6. "Dept Supervior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shentel full-time (More than 5 years)

    Pros

    Stability, proven and successful track record, people here are great. Have a wonderful executive staff of leaders.

    Cons

    Back office software
    employee Health coverage cost


  7. "Horrible and waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative
    Current Employee - Retail Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shentel full-time (Less than a year)

    Pros

    Nothing good to work, no room to grow. You are wasting your time working here.

    Cons

    They gave you sales tracker but you wont be making as much as your sales tracker. Not only that, they only gave you commission if the line is in the shentel coverage area.

    They gave you commission based on MRC, if MRC >$30= $20. If MRC <$30 =$7.50. Upgrade $3.50. 20% on the accessories, only if you hit the goal. The goal per month is 25 new lines.

    Advice to Management

    Stop BS on the comissions structure, appreciate your sales employees, know the skills and knowledge of your employees.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shentel full-time (More than 3 years)

    Pros

    Excellent benefits, work with life schedule

    Cons

    poor store management - not motivated to be leaders -just complain about not hitting quota but no leadership is done to make things happen

    Advice to Management

    hire leaders not lazy management


  9. "Learning and Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, challenging, good hours, good benefits

    Cons

    Not buying into learning and development on the organization level


  10. Helpful (1)

    "Great job so far..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Beckley, WV
    Current Employee - Retail Sales Representative in Beckley, WV
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Very friendly and open. Willing to put in the money to improve the network in WV.

    Cons

    Confusing state, not sure how to grow the wireless industry in WV.


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