Shentel Reviews | Glassdoor

Shentel Reviews

Updated April 18, 2017
36 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
Shentel Chairman, President, and CEO Chris French
Chris French
16 Ratings

36 Employee Reviews

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  1. "Associate RF Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate RF Engineer in Etters, PA
    Current Employee - Associate RF Engineer in Etters, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shentel full-time (Less than a year)

    Pros

    Great people to work with and for. They treat you like family instead of just an employee. Great benefits. A lot of room to move up. Plenty of opportunity to grow.

    Cons

    None I can think of


  2. Helpful (1)

    "Great job so far..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Beckley, WV
    Current Employee - Retail Sales Representative in Beckley, WV
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Very friendly and open. Willing to put in the money to improve the network in WV.

    Cons

    Confusing state, not sure how to grow the wireless industry in WV.


  3. Helpful (1)

    "Wake up Shentel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician in Edinburg, VA
    Former Employee - Field Technician in Edinburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Shentel full-time (More than a year)

    Pros

    Small company. Good people to work with. Good place to gain experience and go elsewhere and make more money.

    Cons

    Out of touch upper management. Lots of talk about the shareholders. Lots of bonuses and stocks for upper management, yet the pay is for its employees actually doing the work is below industry competitors.

    Advice to Management

    Lots of turnover. Time to wake up.


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  5. Helpful (2)

    "Wireline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodstock, VA
    Former Employee - Anonymous Employee in Woodstock, VA
    Recommends
    Positive Outlook

    I worked at Shentel full-time (More than 5 years)

    Pros

    Solid company, financially stable and well grounded. The people that work there are awesome to work with. They are on a upward trajectory for growth and it has a great future.

    Cons

    Upper management does not trust its employees to make decisions, every decision has to be run up the ladder because they don't trust their employees to make the right ones. This includes minor ones that require VP approval causing unneeded delays. Don't look to advance in your career unless you have a 4 year degree, they will not promote you to any kind of management role unless you have that magic piece of paper. They seem to always want to take the cheapest route on every business opportunity, they won't risk spending a little extra capital to extend the fiber to take advantage of a larger business opportunity in the future.

    Advice to Management

    Allow managers and employees the freedom to fail and succeed, the culture is one of fear that making the wrong decision will result in reprisal. Also they need to recognize when to build fiber that will result in more business and take the risk and build. Stop using the "we are a conservative company" excuse, that's just a nice way of saying "we are cheap".


  6. "Good Company, Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Harrisburg, PA
    Current Employee - Retail Store Manager in Harrisburg, PA
    Recommends
    Positive Outlook

    Pros

    Workplace Culture, Senior Management that cares, development opportunities, 401k is outstanding, job security

    Cons

    Overall compensation, unobtainable quotas at the store level make commission goals seem light years away

    Advice to Management

    Different regions need different compensation packages to lower attrition in higher populated areas. Harrisburg, PA is not the same as Bluefield, WV.


  7. Helpful (1)

    "Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburg, VA
    Current Employee - Anonymous Employee in Edinburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great People, Good Work away from the big city

    Cons

    Long hours and Low Pay

    Advice to Management

    Let your people work. They know what they're doing.


  8. "Moving on up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Supervisor in Edinburg, VA
    Current Employee - Marketing Supervisor in Edinburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Shentel is a 114-year-old company that is healthy, vital, relevant, growing and expanding.

    Cons

    Most of Shentel is located in rural areas which is a problem for some.

    Advice to Management

    Keep up the great work!


  9. "good comp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Winchester, VA
    Current Employee - Retail Sales Representative in Winchester, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay easy to move up

    Cons

    scheduling, time off, and work hours

    Advice to Management

    keep up


  10. Helpful (1)

    "Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Lynchburg, VA
    Current Employee - Technical Support in Lynchburg, VA
    Doesn't Recommend
    Negative Outlook

    Pros

    Company has good benefits and treats employees with respect

    Cons

    No room to grow. Very few opportunities

    Advice to Management

    Create opportunities for lower level employees to rise


  11. Helpful (1)

    "Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Edinburg, VA
    Former Employee - Technical Support Representative in Edinburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get almost 90% phone bill via Sprint. Other benefits great.

    Cons

    Time off is the worst. Can get extremely busy during bad weather

    Advice to Management

    Be flexible with millennials.


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