Pros
The training at SW is great, but the sales managers are under a lot of duress and are now have to make outside sales calls (which is what they have reps for), taking them out of a store which is already understaffed. The compensation is good, they have several promotions and partnerships with other companies for discounts. The health insurance was okay, not great, but at least they do offer it (with employee subsidies, i.e., you pay part, they pay part).
Cons
The promotion policies are DISMAL. They say they promote 90-something percent from within, but I'll tell you what that is. They have an MTP (manager trainee program) position that they create for recent college grads. If you're a full-time employee in the store and you know the customers and you apply for associate manager, you'll be passed over in favor of someone they've placed in the MTP "position" and they will then promote that person "from within" as an associate manager. They hire too many MTPs per year and thus, you'll never have a chance to move up if you don't have a degree. If it tells you anything about the company, I chose to pursue a degree after I'd been there for 3 years. I was told I was the best candidate for the job but that they "had to pass me over because you don't have a bachelor's degree". This was by my district manager. I attained my bachelors degree but no longer work for them and will not reapply to become an MTP and follow their convoluted system. Morale is bad and top management in some divisions and districts can't even read the reports.