Need to improve guideline at branch - Customer Service Agent Sixt Employee Review

3.0
Jan 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Learn a lot of different cars and how they operate. The company offer training offsite. All the informations that needed to be find are on Sixtbook and easy to find.

Cons

Employees are not following companies policies and are 90% late managers never do anything about it. I see to much favoritisms the more I work I get screw instead of helping me out I noticed he expect me to work harder and allow the lazy employees rest. When it come to checking cars in I am busy he expect me to do more not wanting to help and just walk away. I am also fully aware that most of the higher ups that manage the West Coast area had power trip as well., they have no regards to wanting to retain employees which such a shame.

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Sixt Response
6y
Hi there, thank you for leaving a review. We are glad to hear you were able to truly learn - whether it be about our luxury vehicles or our offsite training courses, as well as our internal portals as our main goal is to make sure you are fully equipped to handle your duties. As far as your concerns, please speak with your HR business partner so they can address and alleviate any concerns you have. We wish you continued success here at SIXT.

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

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Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

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