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      Sixt

      Engaged Employer

      Sixt reviews

      Benelux agent customerservice - Customer Service Representative Sixt Employee Review

      5.0
      Apr 23, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working as an agent for Sixt in the Benelux market has been a rewarding experience. The company fosters a culture where human connection is valued, whether in assisting customers or collaborating with colleagues. There is a strong emphasis on teamwork, and managers encourage open communication, making it easier to address concerns and improve processes. Much different to what I am used to in my previous work at a callcenter. While fast-paced, the environment provides plenty of opportunities for personal and professional growth. Training programs and mentorship initiatives help me expand my skills, and career advancement feels accessible with dedication and initiative but I am only one year in. So far, I am really happy with my decision to start at Sixt.

      Cons

      There’s room for improvement in streamlining workflows, but overall, Sixt provides a dynamic setting for those who thrive in a customer-focused role. Not a con for me as I love going to the office and they make use of that presence effectively, but it’s a hybrid set-up but not fully remote (as some prefer). They are flexible when needed, as life happens.

      avatar
      Sixt Response
      1y
      Dear employee, Thank you for your thoughtful and detailed review. We’re glad to hear how much you value the culture of human connection and open communication at SIXT — that’s exactly what we strive for. It’s also great to know that the Benelux team spirit and your professional growth journey are off to such a strong start. We’ll continue working on making our workflows even smoother and, of course, take your cake request seriously. Thanks for being part of the SIXT journey. Best regards

      Explore other reviews about Sixt

      5.0
      Apr 19, 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      1.0
      Jul 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

      Cons

      Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

      avatar
      Sixt Response
      2d
      Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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