Customer Service Oasis! - Anonymous employee Sixt Employee Review

5.0
Apr 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is still customer service, but it feels different. You are not a number, salaries are much higher and it is somehow like a start up work environment. It is a true pleasure to be with the team. Highly recommend! A good example for the way they care, they ask us to go to the office twice a week but pay us the taxi to make sure we are more comfortable!

Cons

Sometimes hard to find a spot in the office as people tend to go more and that creates a bit of confusion, but eventually always works out with flexibility.

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Sixt Response
1y
Dear employee, Thank you so much for your uplifting and thoughtful feedback. We’re truly happy to hear that your experience at SIXT feels personal, supportive, and rewarding — especially in an environment as fast-paced as customer service. It's great that you’re enjoying the team spirit and the flexibility we aim to offer, including making the commute more comfortable. Thanks also for the constructive input! We’ll definitely keep the rooftop furniture in mind — creating a comfortable space for everyone to connect and recharge is important to us. Best regards

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

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Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

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