What Happened to Inspire Confidence? - Anonymous employee Smarsh Employee Review

1.0
May 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smarsh was once a great place to work with a high-energy culture that focused on People First, Inspire Confidence, and Embrace the Impossible.

Cons

At some point the people-focused core values became less about inspiring confidence and more about getting the bookings at all costs. It was and continues to be all about rapid, uncontrolled growth without investing in the stability and security of current solutions. Starting salaries were an insult.

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Smarsh Response
11mo
Thank you for sharing your honest feedback. At Smarsh, we believe our values should evolve alongside our business, culture, and people. A few years ago, we engaged employees across the company in shaping a new set of Guiding Principles - an intentional evolution of our original values. These new principles - We Lead with Excellence to Protect the Truth, We Own the Outcome to Ensure Results, and We Act as One Smarsh to Build Our Future—were built by our people, for our people. We understand that times of change can be challenging, and we recognize that growth must be balanced with focus, investment, and care for our people. Your perspective is important and will be shared with our leadership team as we continue to listen, learn, and grow. Thank you again for your time at Smarsh and for your honest feedback.

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5.0
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Pros

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Cons

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4.0
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Pros

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Cons

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