advice for all of you - Salon Manager SmartStyle Employee Review

2.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

most of the customers that visited were very decent.It was easy to build a clientele. lots of technical training for technical skills and customer service skills which are paid to you by the company but count against your commission

Cons

payroll was consistent in messing up. working alone in the salon from open to close. Needing to leave a customer from the station to help other customers. upper management has major flaws. in 3 years time that i have been employed there. there were 5 area supervisors. And with each one there seemed to be a new set of rules. the pay is minimum wage /or commission. as a salon manager i have allready been asked to write whats called a corrective action for those stylists that havent made commission. i refuse to simply because that would be against state labor law.My hard work and sales gains is proof that i worked hard to rebuild the salon. But it was never good enough. The regis corporation is directly in the middle of a corporate restructure downsize. I suspect that i wont be there for very much longer

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

None, none, none, none, none

Cons

This workplace runs on vibes, guesswork, and unanswered messages. Upper Management had an impressive talent for being completely unreachable while simultaneously expecting miracles. Responses took days — sometimes weeks — but urgency was always your problem. Hiring approvals were blocked or endlessly delayed, leaving teams severely understaffed while leadership sat comfortably on the sidelines asking why things weren’t running perfectly. Accountability flowed strictly downward. Authority? None. Support? Cosmetic at best. Problems were ignored until they became emergencies, at which point they were blamed on the people who had been begging for help all along. Communication was inconsistent, expectations were unclear, and burnout was treated like a personal weakness instead of a predictable outcome of chronic mismanagement. If you enjoy being set up to fail, blamed for systemic issues, and gaslit into thinking you didn’t “try hard enough,” this is absolutely the place for you. Otherwise, save yourself the stress and look elsewhere.

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