SmartStyle Reviews | Glassdoor

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SmartStyle Reviews

Updated January 18, 2018
273 reviews

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2.9
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Approve of CEO
SmartStyle CEO Hugh Sawyer
Hugh Sawyer
26 Ratings

273 Employee Reviews

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Pros
  • Great benefits and great walk in clientele to build from (in 14 reviews)

  • It was a good place to start my career as a cosmetologist in NW Arkansas (in 10 reviews)

Cons
  • Pay minimum wage nothing higher even with promotions, pay increases based on commission only so if salon is slow your pockets are too (in 18 reviews)

  • Upper management is all about numbers- some have never been stylists before (in 15 reviews)

More Pros and Cons

  1. "I'm a Salon Manager and I'm happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Columbia, SC
    Current Employee - Salon Manager in Columbia, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SmartStyle full-time (Less than a year)

    Pros

    great atmosphere team environment in the salon able to build and retain clientele quickly if you're good at what you do

    Cons

    low commission no full benefits for a year as a stylist and my biggest is no walmart discount for smartstyle employees

    Advice to Management

    A walmart discount should be a benefit to Smartstyle employees I realize that health care is expensive and there is a high turnover for stylist but maybe offering a more affordable health care medical package and other benefits sooner then a year would cut down the turnover. Even with information provided to them with such low commission some stylist feel that the there is really no benefit to waiting a year. Offering benefits at maybe 6 months might encourage stability


  2. "Okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at SmartStyle full-time

    Pros

    Minimum wage pay even when slow. Benefits

    Cons

    Not much pay. Very slow most of the time. High prices. Not many customers

  3. "Cosmetologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at SmartStyle part-time

    Pros

    Friendly easy to get along with each other. No back biting

    Cons

    Not great recognition for great styl s or cuts.

    Advice to Management

    Has great stylist with great skills


  4. "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SmartStyle full-time (More than 5 years)

    Pros

    Commission Scale os easily to reach and increase

    Cons

    They do not stick to there core values


  5. "Stressful work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at SmartStyle full-time

    Pros

    Consistent hourly pay. Walk out with tips daily. Full access to color product.

    Cons

    Inconsistent scheduling. I went through about 5-6 managers while employed. None of which knew how to run a store. Most were hired above long term employees and hadn’t little or no management experience. There is a lot of pressure put on stylists to sell retail, however there is not a full retail backbat available.

    Advice to Management

    Hire from within, and train well!


  6. Helpful (1)

    "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Converse, TX
    Current Employee - Hair Stylist in Converse, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SmartStyle full-time (More than 5 years)

    Pros

    Comfortable environment but a little messy

    Cons

    The management is trash and u have to watch your back

    Advice to Management

    Need new management


  7. "Hairstylist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SmartStyle full-time

    Pros

    Positive vibes in the atmosphere.

    Cons

    The pay isn’t all that good.

  8. "Good For Just Out of School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Independence, MO
    Current Employee - Hair Stylist in Independence, MO
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at SmartStyle part-time (More than a year)

    Pros

    Being paid hourly is a plus when you don't have the clientele or experience for booth rent. Products are provided. Usually make decent tips.

    Cons

    Low pay. Short staffed. Mismanaged. Rules constantly changing.

    Advice to Management

    More training, more organization and increase pay.


  9. "Cosmetologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist
    Recommends

    I have been working at SmartStyle full-time

    Pros

    Meet different types of people

    Cons

    Not enough hours given to employees

    Advice to Management

    Be fair with hours given to employees


  10. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SmartStyle full-time

    Pros

    Free Samples
    Meeting new ppl
    Product knowledge

    Cons

    Downtime
    No Business
    Pay/$9 every 2 weeks
    On the 31st they will be going out of business

    Advice to Management

    Should have kept the old district leader


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