SmartStyle Reviews | Glassdoor

SmartStyle Reviews

Updated January 10, 2019
318 reviews

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2.9
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SmartStyle CEO Hugh Sawyer
Hugh Sawyer
45 Ratings

Employee Reviews

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Pros
  • "Great way to build a clientele, while making money even during down time" (in 12 reviews)

  • "It was a good place to start my career as a cosmetologist in NW Arkansas" (in 11 reviews)

Cons
  • "No stylist should make minimum wage" (in 25 reviews)

  • "Unprofessional upper management, salary is barely enough to make it" (in 19 reviews)

More Pros and Cons

  1. Helpful (4)

    "Love working for Smartstyle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at SmartStyle full-time

    Pros

    I work with a great group of people. Its nice to go in everyday and really enjoy what your doing and who you are with

    Cons

    I haven't had many issues. When I first started with Regis I was told drama would not be tolerated and if anyone has an issue it gets said and then its done and over. Its applied to all locations that I've been to.


  2. "I really enjoy working with all the new stylists I have met."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Leader in Show Low, AZ
    Current Employee - District Leader in Show Low, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartStyle full-time (Less than a year)

    Pros

    Love the opportunity given to increase my pay from hourly to commission.

    Cons

    The most challenging part of the job is the lease line. If your shy, you will get over it real fast after talking with a few customers.

    Advice to Management

    Give salons a little more freedom in optimizing their hours.

  3. "Just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SmartStyle full-time (Less than a year)

    Pros

    Clientele, you can gain experience if starting out, tips

    Cons

    Minimum wage, Understaffed, won’t give you time off, and obsessed with selling retail more than service (combos)

    Advice to Management

    Worry about stylist more than making money..and recognize hard workers


  4. Helpful (1)

    "Poor Management and High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Brewer, ME
    Former Employee - Stylist in Brewer, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SmartStyle part-time (More than a year)

    Pros

    Busy salon that was recently renovated

    Cons

    poor management, extremely high turnover, rude and poorly trained hires

    Advice to Management

    communicate more effectively and improve professionalism


  5. "The worse company and worse manager I’ve ever worked for!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I was hired as a manager so I took it and took advantage of the experience .

    Cons

    No customers no tips the owner didn’t know anything about the business. Co workers where not experienced and the owners included were not professional at all ! It was rather embarrassing ! Do not ever work got them!

    Advice to Management

    Learn the business! Get some training in professionalism of a businessman. Lower your prices it’s Walmart for Pete’s sake!


  6. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master Cosmetologist in New Rome, GA
    Former Employee - Master Cosmetologist in New Rome, GA
    Recommends

    I worked at SmartStyle full-time (More than 3 years)

    Pros

    I love my trade. I enjoy making my clients happy

    Cons

    Regis has mistakenly messed my paycheck up


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Minneapolis, MN
    Former Employee - Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SmartStyle full-time (More than 5 years)

    Pros

    They offer free continuing education.

    Cons

    work life balance can be challenging

    Advice to Management

    Regional VP's should have a strong cosmetology background. There is so much to being a stylist than just the retail aspect.

  8. Helpful (3)

    "Stylists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SmartStyle full-time (Less than a year)

    Pros

    Plenty of walk ins at busier locations, everything is provided for you, flexible enough for you to bring your own clientele and provide any services you do

    Cons

    Management and pay is awful at corporate locations!! No stylist should make minimum wage. Lots of confusion on pricing especially for higher cost services, sometimes there are issues with product quality or even getting products (color-old toners/colors or missing crucial products out of shipments like perms etc.), tools that are provided are really crappy

    Advice to Management

    Hire better salon managers, pay your stylists better and maybe turnover won't be so high. Also if your commission rate is going to be as low as it is pricing should be HIGHER. Stores are in walmart but you can only give so much of a bargain and expect quality. Our stylists are considered by many clients to no be worth the money because we're positioned in walmart as another bargain


  9. "Cosmetologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SmartStyle part-time

    Pros

    easy to build clients perfect location

    Cons

    prices for services were low hard to make a commission


  10. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Warsaw, IN
    Current Employee - Hair Stylist in Warsaw, IN
    Recommends
    No opinion of CEO

    I have been working at SmartStyle full-time (More than 3 years)

    Pros

    This company does an excellent job preparing you for a career in the Beauty industry.

    Cons

    Recent changes in upper management , I feel like the CEO doesn't understand the Beauty Industry