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      Smartling

      Engaged Employer

      Smartling reviews

      Leadership need to do better - Anonymous employee Smartling Employee Review

      3.0
      Oct 4, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues and good sense of team spirit. Everyone is passionate about what they do and always willing to help.

      Cons

      Huge dip in the morale and employee satisfaction recently. Leadership have the wrong attitude and are sweeping complaints under the rug. Colleagues leaving for companies that treat their employees better

      avatar
      Smartling Response
      2y
      Thanks for the feedback. We would love to chat more about your concerns, as it seems you are generally happy where you are. To address your comments, our employee turnover is at an all-time low. Also, we answer all questions/concerns during monthly All-hands meetings or after. Not all resolutions get shared team-wide if they refer to a specific team/location. If there is anything specific you are referring to, please chat with HR or use our anonymous Suggestion box, so we can resolve it. -HR team

      Explore other reviews about Smartling

      5.0
      May 8, 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am extremely impressed with Smartling's leadership, staff, product, and the culture that's in place. What a joy to work here!! Smartling is growing so rapidly and is the clear leader in the Translation Management System technology and LLM/AI powered translation space.

      Cons

      Can't think of any cons right now.

      5.0
      May 7, 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing product market fit considering how AI is changing the localization world. AI is mandate for every employee at the company and leadership has given us the tools to adopt it an astronomical pace. This is not something that is micro managed and employees have full autonomy to build and present to their colleagues. Selling at Smartling means working with the biggest companies in the world. In most cases it isn't transactional but once a company sees the value Smartling brings to the table it's hard for them to choose a competitor.

      Cons

      Very few but managing so many projects with AI at once takes a lot of focus. I wouldn't have it any other way.

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