Smartling Reviews
Updated Apr 4, 2022
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Found 114 of over 121 reviews
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Recommend to a Friend
Approve of CEO
Bryan Murphy, Jack Welde
88 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
- "Truly making an effort to ensure the culture is strong and people are enjoying working for Smartling & staying productive/motivated" (in 12 reviews)
Cons
- "The company is going through some major changes at the moment with management and company direction." (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★
Pros
- Great company mission & product - leading the translation industry - Fully remote company now, opportunity to work with people all over the world - Leadership is open to new ideas - Good compensation - Great work/life balance
Cons
- no 401k match - hard to get to know people outside your own team
Thank you for the feedback. Upd: we do have a match in place! -HR Team
- Current Employee, more than 1 year★★★★★
Great Culture, Amazing Tech Product, Flexible & Accommodating Employer
RecommendCEO ApprovalBusiness OutlookPros
- Smart, innovative co-workers: you really can feel like you are a part of a company that is re-shaping the industry and given so much opportunity to learn - Flexible/Remote environment: Smartling is hiring globally. Great opportunity to bring in talent from wherever. Not back in the office currently but looking forward to a hybrid approach in the coming year. - Pay & benefits are great: If you are interviewing be upfront about what you're looking for and explain how you can bring value to the company! - Leadership makes an effort to get to know those on other teams, and is very approachable. Truly making an effort to ensure the culture is strong and people are enjoying working for Smartling & staying productive/motivated - Exceptional product: Smartling is truly the leader in this space and is growing rapidly. It has been exciting to follow along as the company evolves in the Saas space. - Company will invest in you if you invest in the company (retention, quality work, innovation)
Cons
- no 401k match - some turnover - Smartling as a tool is a very complex product, which can sometimes make some roles challenging
Continue readingSmartling Response
Thanks for such thorough feedback. Smartling is lucky to have you on board! -HR team
- Former Employee, more than 1 year★★★★★
Pros
Strongest software in the translation space.
Cons
The total tam is fairly small
- Current Employee★★★★★
Pros
Management is really great and knowledgable
Cons
Nothing. This company has been great.
Smartling Response
Thanks for your review! -HR Team
- Current Employee★★★★★
Pros
The cafe! Definitely the people as well, everyone is very supportive
Cons
Technical sales can be tough so you should learn as much as you can quickly
Smartling Response
Thank you for your feedback. Our people are the most collaborative, supportive, and smartest out there! P.S. definitely miss the cafe -HR team
- Current Employee, more than 3 years★★★★★
Pros
I've worked at the company for two and a half years. One thing sticks out, Smartling has developed a culture where taking care of its people (employees, customers, and partners alike) is paramount. I'm lucky to have a manager who is helpful, approachable, and very driven to ensure our team has whatever it needs to be successful. There is a very "human" element to working here. Smartling expects high performance but understands that attaining is only possible when people understand they can be trusted to help each other when the need arises.
Cons
The industry is close-knit, which can be a pro, however, a lot of times it makes it difficult for clients to think outside the box.
Continue readingSmartling Response
We are delighted to hear you are having a blast at Smartling! - HR team
- Current Employee, less than 1 year★★★★★
Pros
Hopefully this isn't too premature since I'm only a couple weeks into the role, but it's clear to me how much our management team cares about turning us newcomers into sales studs. The culture is dynamic, supportive, and refreshingly authentic. Beyond the formal training (sales process, tech stack, etc.), we get pretty thorough insight into the Sandler Selling model (something I've never learned until now). Above all, I know I made the right decision to kickstart my sales career with Smartling.
Cons
Working from home, eager to see everyone at the NY office
Smartling Response
Thanks for this review. Our Sales team is lucky to have you! More Sandler training to come soon :) - HR Team
- Former Employee, more than 3 years★★★★★
Pros
Close knit company, ability to learn from others
Cons
If you're not in translation management prior to joining, the product can be challenging to sell
- Current Employee★★★★★
Pros
The people are the best part of working here. We have the best talent!!
Cons
The company is going through some major changes at the moment with management and company direction. Optimistic about the future, but there are some serious growing pains.
Smartling Response
Thanks for your review. Hope you stayed, as we just got the best news ever, and there is definitely an optimistic future for us! And we do have the best talent 🙌 -HR Team
- Former Employee, less than 1 year★★★★★
Pros
Smartling was a fantastic experience. Everyone there is friendly and will always treat you with respect. Management is transparent for the most part and will do their best to continue your learning and skill development throughout your time there. Salary is competitive as well as the benefits. Overall, it is a great place to work with plenty of opportunities for advancement despite being a smaller company.
Cons
It's difficult to think of any cons. Just be prepared to work hard as an SDR! They do thier best to make the atmosphere enjoyable and energetic though.
Continue readingSmartling Response
Thanks so much for sharing your experience! Our Sales Dev team is awesome indeed.
Join the Smartling team
Smartling Reviews FAQs
Smartling has an overall rating of 4.4 out of 5, based on over 121 reviews left anonymously by employees. 94% of employees would recommend working at Smartling to a friend and 81% have a positive outlook for the business. This rating has been stable over the past 12 months.
94% of Smartling employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smartling 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Smartling to be management, career development, benefits and the cons to be compensation, senior leadership.
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