Good for experience - Customer Service Agent Snap-on Employee Review

3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits with insurance Decent culture Fast paced More than minimum wage Hybrid days if meeting metrics

Cons

Not paid enough for the amount of work you do. You talk to so many people in different fields and have to use different databases to help someone. It can be confusing. Supervisors aren’t helpful sometimes and it can be stressful. Very busy and very strict on meeting your metrics. There’s no room for growth. People have worked for 10+ years in remain the same position and pay range as people that just started.

Explore other reviews about Snap-on

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything about it is a pro. Amazing company to work for

Cons

No cons. It’s been great working at Snap On

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work was easy had decent pay ($15 per hour) very flexible hours (minimum was 20 hours a week with a max of 40)

Cons

Barely ever saw my boss would not give you extra work if you asked" the work was very remedial and boring they do not hire interns very often after graduation

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