Snap-on Reviews | Glassdoor

Snap-on Reviews

Updated May 9, 2017
149 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Snap-on Chairman, President, and CEO Nick Pinchuk
Nick Pinchuk
81 Ratings

149 Employee Reviews

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Pros
  • Great benefits including insurance, EAP, 401k and even a pension (in 9 reviews)

  • Great company, great benefits, everyone is eager to help and make you successful (in 9 reviews)

Cons
  • Long hours, difficult customers can play a part (in 11 reviews)

  • Poor work environments except for upper management (in 7 reviews)

More Pros and Cons

  1. "Programmer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in San Jose, CA
    Current Employee - Programmer Analyst in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on full-time (More than a year)

    Pros

    Always encourage to lear new things.

    Cons

    Compensation could be lttle more .

    Advice to Management

    N/A


  2. "Diagnostic Sales Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Diagnostic Sales Developer in Buffalo, NY
    Former Employee - Diagnostic Sales Developer in Buffalo, NY
    Neutral Outlook
    Approves of CEO

    I worked at Snap-on full-time (More than 5 years)

    Pros

    Good retirement. Ability to make commissions and bonus

    Cons

    Company is behind the times


  3. Helpful (2)

    ""Equipment Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equipment Sales Specialist in Palm Bay, FL
    Former Employee - Equipment Sales Specialist in Palm Bay, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Snap-on full-time (More than 3 years)

    Pros

    Company benefits
    Flexible schedule
    Learning experience
    Nothing else is good

    Cons

    Micro management, constant report data entry requirements.

    Age discrimination, sexual discrimination, religious discrimination, racial discrimination, they are all here.

    No marketing for this division or products.

    Poor quality control of final products.

    Customer complaints not dealt with properly.

    Poor service representation, lack of service personnel to deal with products.

    After you are hired you find out that they use other channels of distribution in your "protected territory" to undersell products at lower prices and they do not allow you to price match.

    No co-operation with other divisions of Snap-on. You must use your own vehicle, trailer, home office, computer, cell phone, etc.

    The only thing they provide is sub-standard training, brochures and business cards.

    You get a "non-reimbursable expense" check plus commission instead of a salary and are required to cover every single one of your expenses and work as many hours needed to get the job done.

    Snap-on does not give you a protected territory, they sell competing items through their tool dealers, independent representatives in the same area, and through Advance Auto Parts and Napa Auto parts stores.

    Unless the equipment is from John Bean you do not get paid, so your territory is not protected.

    They do not pay a salary, you get an expense account that does not count towards income so it is hard to get a bank loan when you want to buy a home.

    You are on your own. Your mangers purpose is as follows: 1) Collect your reports and compile them with others to make a report to give to his manager, who then takes those reports and compiles them for his manager. 2)To harass you with threats if you are not making your numbers. They may give you a grace period at first to reach the numbers that are expected of you. If you are good at either brown nosing, or a good enough salesman that you can convince management that things are going to be better, you will be left alone.

    Low pay, low commission, incompetent upper management, incompetent lower management, poor opportunity to succeed, poor training, no support.

    Be prepared to spend more than you make in the first 1 to 2 years.

    Advice to Management

    You need to re-evaluate these 20-year-old territories. You cannot continue to just believe the words from managers that it is the salespeople that are the problem. Most of your managers are lazy and ineffective, some of them have more than one job and own other businesses. This is because the job you gave them is so easy they can put a few hours a week into it and still get paid and their superiors are their buddies that will cover for them. They are unwilling to manage and come up with new and fresh ideas, and instead sit and hold the reins of a floundering division.


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  5. "Industrial account Manger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Account Manager in Providence, RI
    Current Employee - Associate Account Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on (More than 5 years)

    Pros

    Positive work environment. Great Products. Great customers. Great place to work overall

    Cons

    None. Great place to work

    Advice to Management

    New management doing well with employee input.


  6. Helpful (3)

    "DSD"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Diagnostics Sales Developer in New York, NY
    Current Employee - Diagnostics Sales Developer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Snap-on full-time

    Pros

    You meet alot of great people like your franchisee that are real people.

    Cons

    When i first started it used to be a great position now its all about micro management. The company is looking for a 10% year over year growth, its none stop with(go gets) different promotions .

    Advice to Management

    ..............................................................................


  7. Helpful (1)

    "Great Job if you are willing to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Green Valley, IL
    Current Employee - Anonymous Employee in Green Valley, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on (More than a year)

    Pros

    Good place to work if you aren't afraid to work hard. Just be prepared earn your pay.

    Cons

    Sometimes it feels like you are not appreciated for all of the hard work and time that you put in,


  8. Helpful (3)

    "Sad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Associate in Crystal Lake, IL
    Current Employee - Distribution Associate in Crystal Lake, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Snap-on full-time (More than 10 years)

    Pros

    Benefits are pretty good and lots of good employees work at this location besides that nothing good

    Cons

    Clueless supervisors. Sexual and racial harassment is rampant people treated as nothing from supervisors in all departments

    Advice to Management

    Retrain supervisors on sensitivity and how to treat associates


  9. "General Warehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Crystal Lake, IL
    Current Employee - Anonymous Employee in Crystal Lake, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Snap-on full-time

    Pros

    Co-workers would be the only reason

    Cons

    Management is horrible 100% turn over rate, can't keep good people


  10. Helpful (1)

    "Awesome Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Productivity Representative in Crystal Lake, IL
    Current Employee - Productivity Representative in Crystal Lake, IL
    Recommends
    Positive Outlook

    I have been working at Snap-on full-time (More than 8 years)

    Pros

    Treats Employees like Family even for being a big company. Strives towards innovation and creating a better work environment for Employees and Franchisees.

    Cons

    Cannot think of a Con at this time.

    Advice to Management

    Continue to innovate and improve the processes, even if it doesn't mean you'll have a HUGE Win, little wins count as well.


  11. Helpful (2)

    "assembler"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Personal Care Worker in Milwaukee, WI
    Former Employee - Personal Care Worker in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook

    I worked at Snap-on full-time (More than a year)

    Pros

    Good pay good hours easy work

    Cons

    The leads trying hitting on their worker and if u ain't talk u don't make it a lot of people didn't make it because of such

    Advice to Management

    Make sure your leads don't keep getting women fired for not playing with them


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