My Personal Experience as an Inside Sales Rep - Inside Sales SoFi Employee Review

3.0
May 28, 2022
Recommend
CEO approval
Business Outlook

Pros

You are provided a lunch card and the company also assists in repayment of student loans.

Cons

Not very flexible with scheduling and you will be placed in a bidding war for a schedule after you have completed training. Operations did not communicate well with department managers which sometimes created riffs in your daily work flow.

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SoFi Response
4y
We really value your perspective, and sincerely appreciate that you've taken the time to share a review of your experience working at SoFi. We are sorry to hear that our scheduling shifts are not working for you. As we have transitioned a vast majority of our workforce to a remote environment, and in order to handle increased requests for member support, we have had to make scheduling changes to remain agile and respond to volume accordingly. That said, we hope you feel empowered to voice your concerns about bidding to your manager or PBP. In true SoFi fashion, we are always looking to iterate on processes. You can also reach out to us at glassdoor@sofi.org. Our Inside Sales job descriptions do reference the job includes responding to applicants inbound inquiries via phone regarding SoFi Products, as well as outbound communication to those who have shown an interest in learning more about our company. If you would like to continue this conversation, we welcome an email at glassdoor@sofi.org. Appreciate all you do for our members, thank you for your commitment to our mission. Take care.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

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