SoulCycle without a Soul - Anonymous employee SoulCycle Employee Review

1.0
Jul 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Summer Fridays -Snacks -Free classes -Occasionally free clothing

Cons

I started a soul when the founders were still involved and as soon as they left, the company became a mess. Nepotism ran a muck - people promoted for being friends with upper management with literally no skills to back it; people fired for having a different point of view from upper management. Lack of transparency, lack of clarity, and a ton of fake promises to "improve corporate culture". All the company cares about now is the bottom line. Talent is disposable - mentality of "if you leave, we'll just find someone else since we are SoulCycle". Decisions are made with no clarity - whether internal or external. No thought put into anything...amateur hour across not only the staff but the executives as well. Many of the people that have stayed are close to Melanie Whelan (CEO) and have only stayed because she favors them - they have formed a clique of her inner circle, and others. If you are of the others, forget about it - you won't last 6 months.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Love it- free rides are the best

Cons

Nothing love my coworkers !

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