Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spectrum

      Engaged Employer

      Spectrum reviews

      Spectrum Review - Customer Service Representative (CSR) Spectrum Employee Review

      4.0
      Nov 19, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits: 401K with up to 6% match. Medical, Dental, Complimentary services (cable, internet, home phone), discounted cell phone service. Work from home opportunities.

      Cons

      In-office drama. Some processes are heavily micromanaged by management. Must work at least one weekend day each work week. Work at home representatives have to work mandatory overtime each month.

      Explore other reviews about Spectrum

      5.0
      Jul 2, 2026
      Salesman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talking with customers about spectrum

      Cons

      Getting customers to listen our product

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
      See reviews by: Helpful|Rating|Date|All
      Related searches: Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum interviews | Spectrum conversations
      Spectrum reviewsSpectrum Customer Service Representative (CSR) reviewsSpectrum review