"Let's do the time warp again!" - Anonymous employee Spectrum Employee Review

1.0
Jul 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much potential! Imagine if the merger had gone down the other way; TWC acquiring Charter? What a different company new TWC would be. It is not too late. There are still good people and potential to turn the inevitable exit of talent around! Wake up! Good place to work if you want to be a robot and simply be told what to do. If you like politics, this is the place for you!

Cons

Top down decision making. Small product decisions need to be run up the management chain. Software development process is a flash back to processes before most of their employees were born. Remember waterfall? They have HUGE overhead. They focus on command and control org charts, not modern product development processes like Agile and SAFE. Months to accomplish activities that TWC accomplished in days. Instead of focusing on merging two companies, management focuses on being "all in". All in means you WILL be reporting Fiddler's Green. TWC wasn't centrally located and was able to develop a navigator on millions of STB boxes and IP clients. The second largest cable company in the country doesn't have their own STB video product running in their offices.

Explore other reviews about Spectrum

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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