2.0
Sep 2, 2016
Anonymous employee
Current employee
Andover, MA
Recommend
CEO approval
Business Outlook
Pros
Most Project Managers have received ITIL training; the company is now synchronizing processes with the ITIL lessons learned. Good process and methodology to provide consistent service to customers. Great co-workers!
Cons
Many projects require night and weekend cutovers. This is understandable when working with production environments, but team should be relieved from work the following day. Burnout is common.