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      Spectrum

      Engaged Employer

      Spectrum reviews

      Charter (Spectrum) - Customer Service Representative Spectrum Employee Review

      1.0
      Nov 16, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the customers are awesome. The pay and benefits are good.

      Cons

      Supervisors and Managers lie to you. You are forced to take short lunches and work extra hours. They claim "open door" policy, but when you go to them, they go to the person and stab you in the back. Policy changes depending on who you are. Some customers rude and violent.

      Explore other reviews about Spectrum

      5.0
      Jun 17, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, teammates, technology

      Cons

      AI, bureaucracy, outdated hardware, webex trash

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
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