Legacy TWC to Charter - Principal Network Engineer Spectrum Employee Review

3.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Good Pay and the potential to rebuild the company in to a 1st class provider serving the customers and employees. Because of the potential of where I see this company going post-merger, I do recommend this company - this thought may change over the next year!! Be cautious but ready to do your part when you are making your decision to work here!

Cons

Upper management seems to not care about getting quality talent - if they cared, then my post would be clear with that thought. Human Resources has been horrible in their handling of relocations and hiring qualified personnel; this may be due in part to Executive Leaderships dismal handling of the merger process (e.g., lack of constant communication to all employees within vertical, repeatedly bad salary/relocation packages distributed out to the same employees causing low morale/high concerns for those willing to relocate, employees held from other internal opportunities even if simply relocating under the same position, etc) . The issues listed above are not difficult to avoid, even in a large merger such as this one, but it must be approached with patience and extreme clarity by Executive Leadership and their middle management. An external HR/Recruiting agency should have been brought in immediately during the tale end of the business merger process to understand the post-merger company and therefore assist in the relocation and hiring process... There are other concerns that needed to be addressed to allow the merger to go better than it has, but its too much to include here. Executive Leadership are not willing to detail the entire bonus structure until 2018 which is odd and a huge concern for those who had a bonus structure pre-merger!

Explore other reviews about Spectrum

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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