Terrible Company - Engineering Spectrum Employee Review

1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet and crappy coffee

Cons

Everything. The company still runs an archaic shift bidding process in some areas in Fl as an example. Your hours and days off can change depending on an extremely flawed grading process. So if you are looking for a career and not just a job or if you're a single kid that a changing schedule will not matter, go ahead and apply for the free cable. But if you want stability and a life with your family, this is not the place. Spectrum worries more about taking from the employees than it does about providing total customer satisfaction. They have been inputting their failing processes instead of taking on the successful and profitable processes of the other company's they just purchased. There is a mass exodus of good employees now. Of course Spectrum does not care. They have cut many themselves. It's relocate, or bye bye. All of us still left here can see why this company has filed bankruptcy before and it will not be long before it goes down the tubes again.

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Spectrum Response
9y
Thank you for your feedback. We appreciate your honesty concerning your work experience with us, and we are sorry to hear about your dissatisfaction with leadership practices at Spectrum. Our leaders take this feedback very seriously as they look to make improvements to our workplace environment and practices.

Explore other reviews about Spectrum

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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