Time Warner Cable was a better company - Advanced Repair Agent Spectrum Employee Review

The company has gone from a company that cares about its employees and its customers to a company that only cares about money. There is no imcentive to stay. This company removed the option to work at home, use cell phones, and removed flex breaks. It is absolutely ridiculous that we have to transfer customers for things we used to be able to resolve. A customer should not have to be transferred multiple times to get their services working. This job drains you. You will be yelled at for things that are out of your control constantly. You will constantly have to fix the mistakes that other employees have caused. The list goes on and on