Outside Sales Representative - Outside Sales Representative Spectrum Employee Review

1.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours, the benefits are really great. Free cable, phone, internet. Those are about the only pros to this gig. And at other sales jobs, you won't be constantly undercut on your earnings, so you can just buy your own cable and internet.

Cons

Management, company itself, extreme heat and cold, soul sucking gig, ludicrous sales standards and practices, company always finding ways to pay less. Must sell 10 triple plays (cable, internet, phone) and have them installed per month to 10 different homes or no commission paid at all. They assign you 500 addresses, a tenth are garbage, a fifth are current subscribers, and the rest are the folks you stalk down every month to get them to switch. Meanwhile, the technicians can come in and tick off your customers and you lose the sale, or management drops the ball on things too. Plus, you're going up against the already-HORRIBLE reputation of Charter Spectrum and the lingering stench from Time Warner. So you might get a customer to agree to switch, then they cancel before install because their friends and family warn them the service is terrible. This is not a good gig. It's soul crushing and you're at the mercy of the 500 addresses you're assigned completely willy nilly, upper management who don't care about you as a human, and a company that is always looking for ways to not pay you.

Explore other reviews about Spectrum

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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