csr - Customer Service Representative Spectrum Employee Review

2.0
Jan 25, 2013
Recommend
CEO approval
Business Outlook

Pros

good hours,free servies, good benifits .sick time .discounts on other goods .not pen on sundays

Cons

upper management has no idea what is really important and what is not .Left hand does not know what right hand is doing. Change this for the worse for customers and employees. they do not listen to front counter staff and all that we have to say and know can improve the customers experience with us. never follow through on what needs to be done with certain bad EMPLOYEES not following policys ,,,,, i could go on and on

Explore other reviews about Spectrum

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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