Horrible Managment - Customer Service Representative Spectrum Employee Review

1.0
May 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Low discount on tv/internet/phone(not really worth it )

Cons

Management is extremely incompetent and completely unprofessional. This company tries to convince you that working for them is great. It’s all bull. The supervisors and managers act like they are in high school. Almost all the leads and supervisors are completely unprofessional. They will y’all behind your back. They aren’t proactive in making sure that their employees are assisted when needed. It seems the supervisor there became supervisors so they wouldn’t have to be on the phones. They’re horrible at creating a team environment. I don’t recommend this place. It should be a red flag that this company doesn’t receive any awards for employee satisfaction. Do yourself a favor and find a better company.

Explore other reviews about Spectrum

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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