Not enough training or support - Video Repair Customer Service Representative Spectrum Employee Review

3.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Free gold pkg triple play if you're in the footprint. Good benefits but too expensive for someone making $17.75/hr. Paid holidays. 401K matching

Cons

After training you're on your own. Low paying stressful job. Supervisors show favoritism but that happens almost everywhere. Can't transfer until you've been on job for a year. High turnover job and now I understand why. They dangle dress down days like a carrot. Business casual everyday although some people dress like they just left the club.

Explore other reviews about Spectrum

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very clear work-related documentation for code bases, business documents/terminology, and other related information

Cons

Hybrid schedule only allows for one work-from-home day

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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