Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spectrum

      Engaged Employer

      Spectrum reviews

      Extremely Sad Response and Lack of Care of Employees - Anonymous employee Spectrum Employee Review

      1.0
      Mar 17, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and people on some of the teams

      Cons

      Just a number, no care for what the President is saying or the Governors of the States during the Pandemic. Do not care there are people being tested in their facilities and they could have the majority working from home and they are not allowing it. Truly just a number to this company. Lost a lot of respect for the GVP's and above especially the ones making the final decisions on the course of actions being taken or actually NOT taken.

      avatar
      Spectrum Response
      6y
      We appreciate your concerns as we work together during these unprecedented times. As a FEMA Community Lifeline sector, with services are essential to hospitals, emergency first responders, government facilities, the news media and our communities, we help them to stay connected, flatten the curve and protect the country. Delivering these vital communications while supporting employees is our top priority. We recently made a number of changes to our operations that will help employees better manage through this challenge, including an additional 15 days of paid time off to be used for COVID-19 related needs, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office while still providing critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.

      Explore other reviews about Spectrum

      5.0
      Jun 8, 2026
      Rcs associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

      Cons

      The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
      See reviews by: Helpful|Rating|Date|All
      Related searches: Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum interviews | Spectrum conversations
      Spectrum reviewsSpectrum review