Mar 27, 2020
Spectrum Response
6yWe appreciate your concerns as we work through these unprecedented challenges. As one of FEMA’s Community Lifeline sectors, our services are essential to keeping hospitals, emergency first responders, government facilities, the news media and our communities connected, to help flatten the curve and to protect the country. Making sure we deliver these vital services while supporting employees is our top priority.
To that end, we made a number of changes to operations that will help employees better manage through this time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services.
We thank you for supporting our customers and communities to ensure they remain both connected and safe.