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      Spectrum

      Engaged Employer

      Spectrum reviews

      They encourage you to lie to customers - Retention Specialist Spectrum Employee Review

      1.0
      Apr 21, 2020
      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits like free cable, internet. They have healthcare and 401k's.

      Cons

      They tell you to lie to customers on a daily basis Poor covid-19 response, c'mon we can work from home and they know it They let customers abuse you and threaten you Mandatory OT Mobile sale obsession

      avatar
      Spectrum Response
      6y
      We appreciate you taking the time to offer feedback. The experience you described is not in keeping with our company values. We understand it can be a difficult supporting customers who are experiencing problems with their services, and we appreciate the professionalism you displayed during your time with us. We will share your comments with our leadership team.

      Explore other reviews about Spectrum

      5.0
      Jun 29, 2026
      Field technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

      Cons

      Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
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