Horribly dysfunctional, mis-managed company - Do not waste your time - Program Manager Spectrum Employee Review

Poorly managed, goals are always moving, processes contradict one another, uncomfortable rules of engagement. Nobody knows the processes to deliver service properly when something goes wrong, and rules of engagement make it such that I cannot speak with other team members. I have to relay messages through other people. It's a horrible game of Telephone, the game we played when we were kids. Sales makes promises to clients that implementation cannot keep. Nobody knows the history of the company, or has a clear direction as to how to properly deliver service without failure.