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      Spectrum

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      Opportunistic but not progressive - Marketing Specialist Spectrum Employee Review

      2.0
      Apr 13, 2021
      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities to learn & grow Opportunities to move up within the company Genuinely good people at the team level who want the best for their people & advocate for them Brand new corporate headquarters Great benefits, 401K match

      Cons

      Extremely disappointing response to the global pandemic. The top concern was how to make people go into the office despite majority of individuals having the ability to work remotely & could have felt more comfortable & safe doing so, especially early on in the pandemic. As an employee, I did not feel supported during difficult times. No flexibility, no work from home, very rigid on working hours, business casual attire, etc. The total opposite of progressive, especially for a telecommunications & technology company. I think there will be a lot of turnover in younger generations of talent because of this. 401K match is fully vested at the 3 year mark, which many employees don’t make it to. Very infrequent promotions within a team. Most individuals who move up in the company are forced to apply for internal roles on other teams. From my personal experience, most of the unwillingness to adapt and be progressive comes from the very very top. All colleagues that I worked with on a day to day basis were great, but couldn’t change the overall culture and structure of the company.

      avatar
      Spectrum Response
      5y
      Thank you for your review. We appreciate your concerns as we work together through these unprecedented times. As one of FEMA’s Community Lifeline sectors, our services are essential to hospitals, emergency first responders, government facilities, the news media and our communities to stay connected, help flatten the curve and protect the country. Making sure we deliver these vital communications while supporting our employees is our top priority. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.

      Explore other reviews about Spectrum

      5.0
      Jun 8, 2026
      Rcs associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

      Cons

      The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

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