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      Spectrum

      Engaged Employer

      Spectrum reviews

      Horrible to employees and customers - Customer Service Representative Spectrum Employee Review

      1.0
      Sep 6, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get a job here they hire just about anyone with a pulse. The employee discount is substantial if you live in a TWC area.

      Cons

      The training Is horrible the goals the company sets are unrealistic this San Diego location needs a visit from the show under cover boss. I don't believe Comcast would have any interest in TWC if they new how horrible they really are to its employees and customers im talking about unexplained cancelations and raises in cost changes to bill without notification just shady business. The supervisors have a 1000 excuses but no answers.

      Explore other reviews about Spectrum

      5.0
      Jun 29, 2026
      Field technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

      Cons

      Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
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