Business Account Executive - Business Account Executive Spectrum Employee Review

Your title is Account Manager but your only focus is NEW sales, in order to be successful you have to sell yourself (as honest and supportive) the company (as honest and supportive) but as soon as they agree to the sale you have nothing to do with the customer. Your held to charge back but you have zero tools to fix a customers install, or technical issuies unless your willing to wait on hold for 45 minutes through the customer 800 line and ounce you have a rep on the line you have to get the customer on the phone to verify the act and hope the rep doesn't hangup, oh yeah and get sales.