Not a Great Place to Work - Senior Analyst - Fleet Manager Spectrum Employee Review

2.0
Feb 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive Benefits are top notch

Cons

Toxic or really no culture. Top down management. My manager had no idea how to be a manager. Did not help set goals, train me, or set expectations in the slightest. Broken communications from myself to my boss to my VP. The people that work there just genuinely do not seem happy. Basically no team events or team building it’s a very individualistic work place. You are just a cog in a wheel and they will replace you in a heart beat if you do not play the favoritism game and fall in line. I was promoted then my VP began to slowly change the responsibilities of my job saying it was “for the best of the company.” I was then called into a meeting with that same VP and a member of our HR team and offered a severance package over a virtual zoom call after 3 years. My direct manager had no idea this was happening. Some teams come in at 7am, some teams come in at 10am, some people wear sweats, some people wear suits. Standards and guidelines are set by your individual hierarchy. Frownded upon if you’re a few minutes late or offline if Skype for too long. Micromanagement to a T. Handled COVID very poorly keeping us in the office for months after everyone was working remote, freaked out sent us all home and gave us 15 days of COVID flex time which was frowned upon to use, and then rushed certain teams back into the office. You would think a telecom company would have a game plan for remote working. It just isn’t s great place to work. There are so many better companies out there to grow a career that actually care about you as a person.

Explore other reviews about Spectrum

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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