Terminated unjustly after filing retaliation complaint - Lead Customer Service Representative Spectrum Employee Review

1.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Customer interaction, great benefits, excellent opportunity for advancement. Excellent training program. Was very loyal to Charter by retaining customers and selling Charter services.

Cons

Too many chiefs and not enough support for real issues with upper management. Was terminated unjustly after reporting suspected violations involving my supervisor and coworker's and filing a retaliation complaint.

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5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very clear work-related documentation for code bases, business documents/terminology, and other related information

Cons

Hybrid schedule only allows for one work-from-home day

5.0
Sep 17, 2019
Recommend
CEO approval
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Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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