It gets old.. - Customer Service Representative Spectrum Employee Review

3.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, 401k, retirement, insurance, vacation time, sick and personal time. If your stats are good, you dont have to work holidays. Was able to work from home. Met a lot of cool people including supervisors & management.

Cons

Repetitive, it gets super busy to where you can't even take a sip of water or breathing time in between calls. Short staffed on weekends. Almost impossible to get days off on weekends. They are really strict about breaks and lunch. Systems take a while to load and takes time away before you clock in. Have to be there way before or turn on computer way before or else you'll be late. Customers can be super rude.

Explore other reviews about Spectrum

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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