Poor training - Customer Service Billing Representative Spectrum Employee Review

1.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits that’s it

Cons

Run look the other way donot work here the customers are very rude cursing and slang They claim to put you through training, then throw you out to the wolves and when you have problems, they never want to help you. They just want to write you up and take corrective action all the time and then when they are supposed to be taking corrective actions or doing critical coaching with their new employees and old ones as well they do not they just fired you and give you an option to resign your position or you can be fired that’s the only option they give you and this is why they go through so many people it’s like a revolving door. I do not recommend this place for anyone to work as they treat you like crap and then when you do try to get help they make you feel like you’re, not smart they treat you like you’re dumb this job sounds like it will be your dream job, but do not fall for it. Please look elsewhere for employment. They will not train new properly and they will throw you to the wolves.

Explore other reviews about Spectrum

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All