They can't retain retention reps. - Customer Retention Representative Spectrum Employee Review

Users say... "The benefits are great because you get them right away as you start working and just need to enroll." "The people are great and the work itself once you get the hang of it can be very easy." "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." "If you understand what pays you out and grind you will make really good money $60" "The 2 month training is good and you get mentors on the second month as you take your calls." 

Users say... "Poor management they seem to not care about you and that you’re just a number instead of a valued employee." "There is no work life balance expect this to be a 80 hour weekly commitment." "long hours if your last few jobs have a lot of things to do since you'll be out late." "Bad managers and don’t care" "some supervisors have more than one newer company vehicle and techs get the worn out ones"