I worked for State Farm for 5 years. - Auto Claims State Farm Employee Review

3.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Okay salary- lowest paying in the industry but not bad when other benefits are factored in. Pension and great medical benefits. Great company to get your foot in the door if you want to work in insurance/claims.

Cons

Very number Driven which is causing the customer service satisfaction level to fall. No longer a stable career as many layoffs are in process.

Explore other reviews about State Farm

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

flexabilty of work good comunication

Cons

inconsistency of softwear for job

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All