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State Farm

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State Farm

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State Farm Reviews

Updated Sep 25, 2023

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Found 16,022 of over 17K reviews
60% Recommend to a Friend
State Farm President and CEO  Michael L. Tipsord
66% Approve of CEO

Found 16,003 of over 17K reviews

Recommend to a Friend
Approve of CEO
State Farm President and CEO  Michael L. Tipsord
Michael L. Tipsord
3,995 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great benefits and enjoyed working there(in 1657 reviews)
  • "It was good pay but I had worked there for over 20 years so I had earned to the salary.(in 867 reviews)
  • "It's very interesting and you meet great people!(in 636 reviews)
  • "The training is great at teaches you a lot about the company and what they stand for.(in 397 reviews)
  • "Great work life balance and I hardly ever feel like I have to stay for overtime.(in 394 reviews)
  • "Micro management and very goal oriented(in 486 reviews)
  • "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises.(in 257 reviews)
  • "The cons of working in an agency for State Farm is that the salary is low and lots of cold calling.(in 241 reviews)
  • "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews.(in 231 reviews)
  • "Many positions have a low salary that is commission based and pressure you to sell policies to customers who cannot always afford them.(in 150 reviews)

Ratings by Demographics

This rating reflects the overall rating of State Farm and is not affected by filters.

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    1. 3.0
      Mar 8, 2018
      Anonymous Employee
      Former Employee
      CEO Approval
      Business Outlook


      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed


      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1. 4.0
        Oct 28, 2016
        Claims Associate -ILR
        Current Employee, more than 1 year
        Phoenix, AZ
        CEO Approval
        Business Outlook


        State Farm has good benefits and good people. There is an extensive training program.


        The metrics are unbearable. State Farm is losing customers and great employees because of the micromanagement of each call. Average handle time is recorded daily and "coached" in front of the team on a daily basis if not met. It's nearly impossible to give the quality of customer service that State Farm customers need and deserve during a claim call during the time allotted to do so. The stress and the constant "coaching" is driving good employees away.

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      Viewing 1 - 10 of 16,003 Reviews

      State Farm Reviews FAQs

      State Farm has an overall rating of 3.6 out of 5, based on over 17,107 reviews left anonymously by employees. 60% of employees would recommend working at State Farm to a friend and 58% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, State Farm employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at State Farm. This rating has been stable over the past 12 months.

      60% of State Farm employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated State Farm 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at State Farm to be coworkers, career development, benefits and the cons to be culture, management.

      Popular Careers with State Farm Job Seekers


      Popular Conversations

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Melissa Magri

      Hello everyone!!! After your first phone call with the ICON recruiter, how long did you wait for feedback? I hope my interview went well.... thanks!!


      Senior Manager

      I am hopeful I’ll get an offer soon. I have an upcoming 10-day trip in 2 months and am wondering when is the right time to bring it up/negotiate time off: When they send me the offer? If yes, do I tell HR or try to reach out to the manager? When I start the job? A few days after I start?


      Nick Cruz

      Any got final interview on easy pc company as retails sales person how long to it take to know if you are failed or pass?


      Glassdoor has 17,107 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.