State Farm Reviews

Updated Jul 13, 2020

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3.3
51%
Recommend to a Friend
45%
Approve of CEO
State Farm President and CEO  Michael L. Tipsord
Michael L. Tipsord
2,599 Ratings
Pros
Cons
More Pros and Cons
  1. "Very good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at State Farm part-time for less than a year

    Pros

    Flexible Lots of opportunity Good management Great benefits

    Cons

    Sometimes there’s not a lot of time to learn something new before you have to start applying it.

  2. Helpful (505)

    "An Amazing Decline/Trust Your Gut"

    3.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at State Farm full-time

    Pros

    (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

    Cons

    (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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  3. "Happy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Representative in Birmingham, AL

    I worked at State Farm full-time for more than 8 years

    Pros

    Great atmosphere, Great work life balance

    Cons

    hourly pay, benefits, no health insurance

  4. "Great work/life balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Arlington Heights, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at State Farm full-time for more than a year

    Pros

    -great benefits -customer service experience is a plus!

    Cons

    Office members were only a total of 5

  5. "State Farm Review"

    5.0
    Former Employee - Customer Service Representative 

    I worked at State Farm part-time

    Pros

    Great training and resources. Everyone is very friendly and willing to help out the team.

    Cons

    Work can be a bit repetitive.

  6. "Great Company - Lots of Peaks and Valleys"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Agent 
    Approves of CEO

    I have been working at State Farm full-time for more than 5 years

    Pros

    Well known company - makes phone calls easier Good claims service Top 5% of agents in nation make a lot of money When pricing is good - super fun and exciting

    Cons

    Too many platforms between services and sales Tough to find great candidates in higher prices labor markets (Cali, Chicago, NYC) - not able to offer high enough compensation Executive Mgmt is usually 10-20 years removed from agency and don't always understand the changing of the times

  7. "They say "They will work around life happening" not true"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Insurance Agent in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at State Farm full-time for more than 3 years

    Pros

    good benefits, match on 401 k and bonuses

    Cons

    take your weekends, no good raises will change job description without paying you more, sales turned into customer service

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  8. "Good for a temporary job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Representative 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at State Farm full-time for more than a year

    Pros

    You can get transfers to other cities and states

    Cons

    the pay is not much

  9. "great for so long"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Claim Representative 

    I worked at State Farm full-time for more than 5 years

    Pros

    It was my family until it all changed.

    Cons

    They changed their way of doing things.

  10. "Flexible work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Internal Auditor 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at State Farm full-time for more than 3 years

    Pros

    IAD has pretty great management.

    Cons

    SF is liquidating the Bank, which means reduced numbers in other departments within enterprise that support the Bank.

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