One incredibly big mess. Regretting leaving my last company. - Anonymous employee StubHub Employee Review

1.0
Dec 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So flexible you can work from wherever whenever. Free breakfast. The benefits are okay at best. That’s about all I can honestly think of.

Cons

Where to even begin. Everyone is so busy trying to win in their roles, hoping they don’t get fired, that nobody is working to win for the company. The CMO changes his mind on a dime and is only present when he wants his voice heard. A campaign can be fully baked and in an instant it can all change if he sees a competitor doing something and now we have to do it too. Way too many cooks in the kitchen. Everyone gets a say at the table holding up projects forever. Be prepared for the CEO to fly through the halls yelling when she’s pissed. Nobody knows who does what when. People are promised responsibilities in their roles they don’t actually get to do. There’s ZERO culture. Most people don’t like each other or don’t know each other. There’s a reason the reviews here are a 2.9. It’s not jaded current or ex employees. This place truly is a hot mess. Look elsewhere. Even the working remote isn’t worth the headache of trying to keep your job.

Explore other reviews about StubHub

5.0
Oct 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team Good pay and benefits Good work life

Cons

Limited movement, no pay bump and bonus unless promotion, which is limited

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing- couldn’t recommend not working for a company more than here.

Cons

overall the experience was very inconsistent and frustrating. Management tends to pick favorites, and policy enforcement is selective rather than fair. Some employees are held strictly accountable while others receive warnings for similar situations, which creates a lack of trust in leadership and contributes to high turnover and loss of strong performers. HR decisions can feel abrupt and, in some cases, extreme, including situations where serious accusations were made without proper verification or follow-up. There is also no sick pay, and attendance is tracked through a strict points system that feels punitive and unclear, with termination happening once a threshold is reached. Overall leadership often lacks alignment, and agents are frequently blamed when issues are escalated. Even long tenure is treated as unusual rather than standard, which says a lot about the culture.

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