Professional and fun in the same sentence—a rarity at a medium-sized internet company. - Anonymous employee StubHub Employee Review

4.0
Apr 6, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The perks are really the people that surround you. We have our jobs to do but co-workers help keep the workday moving nicely. The location is awesome too. San Francisco—just south of Market/Downtown. Great eats. Easy access to BART, MUNI, Cal-Train and the Ferry. The working hours are fair. I'm in between 8:45-9:00 and out no later than 6.

Cons

The work pace is an unpredictable mix.

Explore other reviews about StubHub

5.0
Oct 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team Good pay and benefits Good work life

Cons

Limited movement, no pay bump and bonus unless promotion, which is limited

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing- couldn’t recommend not working for a company more than here.

Cons

overall the experience was very inconsistent and frustrating. Management tends to pick favorites, and policy enforcement is selective rather than fair. Some employees are held strictly accountable while others receive warnings for similar situations, which creates a lack of trust in leadership and contributes to high turnover and loss of strong performers. HR decisions can feel abrupt and, in some cases, extreme, including situations where serious accusations were made without proper verification or follow-up. There is also no sick pay, and attendance is tracked through a strict points system that feels punitive and unclear, with termination happening once a threshold is reached. Overall leadership often lacks alignment, and agents are frequently blamed when issues are escalated. Even long tenure is treated as unusual rather than standard, which says a lot about the culture.

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