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      Sun Life

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      Stressful - Production Support Analyst Sun Life Employee Review

      2.0
      Sep 25, 2025
      Production support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock option - salary match, work from home option

      Cons

      Micromanagement from the manager of the team. Nobody knows how the archaeic systems interact or even work independently. The people who had this knowledge either retired or were let go in order to offshore work to India (this is company-wide, not only for this area).

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      5.0
      Oct 28, 2025
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance, Salary, Benefits

      Cons

      Communication channels are ineffective at times.

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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