Good place - Service Desk Sun Life Employee Review

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and bonus scheme

Cons

Hard to progress in roles

Explore other reviews about Sun Life

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Salary, Benefits

Cons

Communication channels are ineffective at times.

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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