Good company with problems - Anonymous employee Sun Life Employee Review

3.0
Jan 16, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, culture and some people are awesome.

Cons

If you are not management you probably don’t make good money or have a good work/life balance unless you work in Marketing or on the investment side of things. The company is investing in bots to do tasks people are paid to do. They keep adding work without using the appropriate equipment or investing in some departments to make the expected work load and possible. Overtime daily, weekends working, and constantly being asked to work with problem equipment to the detriment of your life outside work. While preaching family and good life at work it proves to be hollow because management if too fat happy and living the good life working from home answering calls all day while employees work 14 hr days.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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