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      Sun Life

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      Sun Life reviews

      Sunlife Financial Global Solutions - Process Associate Sun Life Employee Review

      3.0
      Jul 8, 2023
      Process associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Job security * Free food available * Good for joining from outside. * Best security for female employees

      Cons

      * Very slow internal growth * Promotion are just for name nothing like that. * Very less appraisal amount * Every day unwanted new policy * Work flexibility not available, need to work as per MIS. * Very less salary difference between a Jr. PA, PA, and SPA, that is less than 5k.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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