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      Sun Life

      Engaged Employer

      Sun Life reviews

      sun life cloudy day - Anonymous employee Sun Life Employee Review

      2.0
      Mar 5, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible work/life balance; financially stable; co workers are fun to work with

      Cons

      lower salary than most other companies in the boston area; outdated computer systems; zero career growth. promotions come only if you are willing to do tons of extra work for free, then keep your fingers crossed to see if you are recognized.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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