Quality depends on your time - Client Service Specialist I SunTrust Employee Review

3.0
Jun 25, 2015
Recommend
CEO approval
Business Outlook

Pros

If you can meet your sales goals (and the rest of your location can too), you stand the chance to make a nice bonus. Additionally, if you have the right team it can be a great place to work. My manager intrinsically knew who would be a good fit for the culture she wanted in her branch (productive, but fun) and crafted a team that worked together brilliantly. When hiring was taken out of her hands, the new hires were terrible fits and didn't last long.

Cons

I know sales goals are made to increase, but it many regards they're becoming unattainable. That's not motivating, that's frustrating. Especially when you hear that one location is at 300% of their investment revenue goal and then it turns out their goal is 1/3rd of your location's. Also, there's a lot of new employees coming over from Wells Fargo. That's great, except they're bringing the Wells way of business with them. If you left the organization for a reason, don't bring it with you!

Explore other reviews about SunTrust

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Off location training was very good.

Cons

Advancement, salary, quotas. Inexperienced leadership

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