It's alright - Sales Associate Swarovski Employee Review

3.0
Jan 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Great product, gaining valuable management skills even as a part timer because you work alone, employee discount, the included warranty on the product, decent hourly wage and part timers get vacation hours

Cons

Operations are not efficient at all, low tech company, laughably high sales goals, upper management plays favorites, low foot traffic, no advancement opportunity at store level, staffing is always an issue in the stores because the application process is extensive and difficult This is the strangest retailer I've ever worked for. Other retailers I've worked for, it's all about accommodate the customer. At Swarovski, you can get in trouble for accommodating the customer! if it involves bending the policies. The sales goals were ridiculous in order to make bonus. Honestly I feel like it's because they don't want to pay us a bonus.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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