No structure, terrible management, fake and exclusive culture - Accountant Swarovski Employee Review

1.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Remuneration is at market rate. Big name on CV. Great office location in the city.

Cons

You will be under utilised, under appreciated. Culture of exclusive behaviour, whispering, gossiping, blaming others. A toxic environment. Minimal professionalism. No clear career progression, all talk but promises of work never eventuated. Minimal induction/orientation process. For example, no office tour or introductions made, Fire and Safety was non-existent. There was no initial induction but still had to do an online test (and pass) on what to do in the event of a fire in the building, where the first aid kit was located, fire exits... I just had to guess at the answers. HR manager never in the office.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

See reviews by: Helpful|Rating|Date|All